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Terms of Service

Last updated: 4 September 2026

These terms govern use of Churmuri ("the platform"). By using it — as a restaurant, a member of a restaurant's staff, or a customer placing an order — you agree to them.

What Churmuri is

Churmuri is software that lets a restaurant take orders — by table QR code, for pickup, or for delivery — and run its kitchen and billing. Churmuri is not a restaurant, does not prepare food, does not employ delivery riders, and is not a party to any order placed through it. The contract for that food and its delivery is between the customer and the restaurant.

Payment

Churmuri does not process payments. Orders are settled directly with the restaurant — cash on delivery, or a UPI payment the customer makes themselves. Any dispute about a charge, a refund, or the quality of food or delivery is between the customer and the restaurant; Churmuri is not responsible for resolving it, though we are happy to help put the two of you in touch.

Restaurant accounts

Availability

We aim to keep Churmuri running reliably, but we do not guarantee it will always be available, error-free, or uninterrupted.

Limitation of liability

To the fullest extent the law allows, Churmuri is not liable for indirect, incidental, or consequential damages arising from use of the platform, including a failed or late order, a billing mistake made by a restaurant, or an outage.

Termination

We may suspend or close a restaurant's account for breaching these terms, non-payment of any agreed fee, or misuse of the platform. A restaurant may stop using the platform at any time.

Changes

We may update these terms as the platform changes. Continued use after an update means you accept the new terms.

Governing law

These terms are governed by the laws of India, and the courts at Solan, Himachal Pradesh have exclusive jurisdiction over any dispute arising from them.

Contact

Churmuri
Solan, Himachal Pradesh, India
info@churmuri.com
+91 80911 90568

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